Terms & Conditions

Website: www.mytotaldog.co.uk
Last Updated: 18.11.2025

1. Introduction: Welcome to My Total Dog ("we," "us," "our"). These Terms and Conditions ("Terms") govern your use of our website www.mytotaldog.co.uk (the "Website") and any services provided through the Website. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

2. About Us: My Total Dog is operated from the United Kingdom. Our contact details are:
• Website: www.mytotaldog.co.uk
• Email: sarah@mytotaldog.co.uk
• Address: 41, Carlton Road. Worksop. Nottinghamshire. S80 1PD

3. Use of the Website

3.1 Permitted Use: You may use our website for lawful purposes only.
You agree not to use the website:
• In any way that violates applicable laws or regulations
• To transmit or distribute viruses, malware, or other harmful code
• To attempt unauthorised access to our systems or networks
• To interfere with the proper functioning of the website
• To harvest or collect information about other users
• For any commercial purposes without our express written consent

3.2 User Accounts: If you create an account on our website, you are responsible for:
• Maintaining the confidentiality of your login credentials (where applicable)
• All activities that occur under your account
• Providing accurate and up-to-date information
• Notifying us immediately of any unauthorised use of your account

4. Products and Services

4.1 Product Information: We strive to provide accurate descriptions of our dog-related products and services. However, we do not warrant that product descriptions, pricing, or other content is error-free, complete, or current.

4.2 Availability: All products and services are subject to availability. We reserve the right to discontinue any product or service at any time.

4.3 Pricing: Prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time without prior notice.

5. Intellectual Property

5.1 Our Content: All content on the website, including text, graphics, logos, images, and software, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes.

5.3 User Content: If you submit content to our website (reviews, comments, etc.), you grant us a worldwide, royalty-free license to use, reproduce, and distribute such content.

6. Privacy and Data Protection: Your privacy is important to us. Our Privacy Policy, which forms part of these Terms, explains how we collect, use, and protect your personal information in accordance with UK GDPR and Data Protection Act 2018.

7. Disclaimers and Limitations

7.1 Website Availability: While we strive to ensure the website is available 24/7, we do not guarantee uninterrupted access and may suspend or restrict access for maintenance or other reasons.

7.2 Information Accuracy: The information on our website is provided for general guidance only. We make no representations about the accuracy, completeness, or reliability of any information.

7.3 Pet Health and Safety: Any advice or information about dog care, training, or health is for general guidance only and should not replace professional veterinary advice. Always consult a qualified veterinarian for specific pet health concerns.

7.4 Limitation of Liability: To the fullest extent permitted by law, we exclude all liability for any direct, indirect, incidental, or consequential damages arising from your use of the website or our products/services. Our total liability to you shall not exceed the amount you paid for the specific product or service giving rise to the claim.

8. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of such websites.

9. Governing Law and Jurisdiction: These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms: We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.

11. Severability: If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

12. Termination: We may terminate or suspend your access to the website at any time, with or without cause or notice, for conduct that we believe violates these terms or is harmful to other users or us.

13. Contact Information: If you have any questions about these terms, please contact us at:
• Email: sarah@mytotaldog.co.uk • Phone: 01909 490959 • Address: 41, Carlton Road, Worksop, Nottinghamshire, S80 1PD